I had to go to Office Depot to pick up a few binders for work. The store is HUGE! I knew exactly where to go and how to get to the binder section. On my way to the binders, no joke, 4 people stopped and asked if I needed any assistance. I said no thank you, I'm fine. Then at least 3 different people stop me on the way up to the cash registers. "Thank you, I'm doing fine," I say.
Granted, my head is on a swivel because I've been sober for a few months now (sober as in I have been abstinent from buying office supplies) so naturally I will be looking around for that perfect star-shaped post it and the 12 pack of very colorful dry erase markers.
I have now arrived at the cashier. There is 1 person working the registers and about 10 people in line. I find this quite peculiar as there are several people looking to help, but no one willing to ring you up. I don't want to get all bent out of shape, but I thought this was odd. So I wait several minutes and the person in front of me has about 12 returns on 18 different receipts. You would think with the mass communications the staff has there...they look like swat team members with their headsets and clipboards...that they could call for backup.
In Tennessee, I remember this same scenario happening and wondering why only 1 person is at the register.
Regardless, I finally make my $9.40 purchase. I'm wondering if I'm the only who wonders if they are really "taking care of business?"
3 comments:
While I am readng your post all I keeping thinking is what you told me when I was having problems at the photography place here...."Tell them I am bringing my big sister!" Well you are the big sister, I am suprised you didn't say something. You must have had you coffee or you really wanted those items and it was worth waiting. I am sure you were thinking, "Man! I can't wait to post this in my blog!" They weren't taking care of business that day. I blame the person at the register too. If that was me and I saw all those people I would have called for back up, no way would I let that many people wait. I have been through way to many customer service class to know that.
I get so annoyed when there are so many people on the floor...and yet no one can help me BUY my things! You would think it would be the other way around...there would be plenty of people willing to TAKE my money...and not many hanging in the aisle waiting to help me! Frustrating!
Yeah...those are the words of doom..."don't make me bring my big sister!!"
Usually it is the opposite in stores. Not enough help on the floor!
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